Contact support
Something not working, or a question about the game? Send us a message and we'll reply by email.
Players: please ask a grown-up to contact us for you.
Privacy
AnswerJolt doesn't collect personal information. Progress is saved only on the device it's played on.
Common questions
Where is my progress saved?
On the device only. There are no accounts, so progress doesn't move between devices.
How do I start over?
Open Grown-ups → Erase everything. This deletes all progress and settings on that device. Deleting the app does the same.
The pieces move too fast.
Turn on Relaxed timing in Settings. Pieces float lower and take twice as long.
Can I turn off the voice or sounds?
Yes. Settings has switches for the voice, music and sound effects. Calm effects removes shaking and flashes.
Something isn't working.
Close the app and open it again, then check Settings. If it still isn't right, contact support above and tell us your device and what happened.
